

| STRATEGIC PLANNING Mergers and Acquisitions International Business Market Development Product Development U.S. Exports Global Product Sourcing |
| MARKET SEGMENTS Residential Commercial Luxury Consumer Trends |
| OPERATIONS Distribution Logistics Installations Claims Resolutions Customer Service |
| PRODUCT CATEGORIES Broadloom Carpet Area Rugs Hardwood Bamboo Cork Laminate Ceramic and Stone Sundries Cleaning Products Specialty Products |
| OTHER SERVICES Market Studies Competitive Comparisons Media Relations Key Note Speakers Creative Writing Event Management Training |

| In partnership with Domotex Hannover, FCI is working to improve the experience for U.S. attendees and exhibitors. Exhibitors wishing to attend the Hannover 2009 fair may contact Jim Gould for assistance. Now is the time to register. www.domotex.de. |
| The Floor Covering Institute's mission is to help flooring industry companies solve problems, improve their competitiveness and identify new business opportunities. We consult in nearly every major area of floor covering and general business disciplines for clients in the floor covering industry and people interested in investing or expanding in the industry. Our clients include retailers, foreign and domestic manufacturers, logistics providers, distributors, associations, investment bankers and governments. |
| Our Specialty Strategic Areas include Mergers and Acquisitions, International Business, Market Development, Importing and Product Sourcing. Our expertise extends across all Market Segments including Residential, Commercial and Luxury markets. We can assist with important operational areas such as Logistics, Warehousing, Installation Standards, Claims Resolution and Customer Service - all areas that can, if not managed carefully, severely impact your business. Other Services performed at our clients' request include studies to identify consumer and market trends, industry reports, product segment reports, copy and creative writing and editing for merchandising, websites, and training materials, plus preparation and coordination of media releases. |
| Up Coming Events |
